Meta faces a lawsuit after a probe found subcontractors reviewing sensitive smart glasses footage, including intimate moments and nudity.
Meta is being sued about privacy problems with its AI smart glasses. People can wear these glasses and talk to an AI helper. The company said the glasses keep private things private and that users control what happens to their information.
But workers in Kenya were looking at films from glasses, even clips showing nudity and people in private moments. Meta said it blurred faces, but investigation reports said it did not always work. Many users did not know their films could go to other people.
The lawsuit says Meta broke privacy laws and misled people with marketing words like “made for privacy.” Over seven million glasses have been sold this year, and all films go into a review system that users cannot turn off. Meta says it uses outside helpers to review films, but says these helpers do not see personal info because of filters.