Vehicle breathalyzer company Intoxalock hit by cyberattack, leaving drivers unable to start cars nationwide
Across US: A computer attack has locked many drivers out of their cars. Intoxalock, a company that sells breathalyzer devices for cars, says its systems are not working after a cyber attack on March 14.
The devices check if a driver has been drinking before letting them start their car. But now, because of the attack, Intoxalock cannot calibrate them. Calibration means checking and adjusting the device so it works correctly. Without calibration, cars may not start at all.
Some drivers say their cars are completely locked and will not start if the device needs calibration. Auto shops in places like Maine and Massachusetts have cars waiting in parking lots, unable to move. Drivers from New York to Minnesota are stuck.
Intoxalock would not say what type of cyberattack it was – such as ransomware, where hackers lock systems and ask for money. They also would not say if any data was stolen or if they were asked for ransom. The company serves about 150,000 drivers in 46 states each year.
The company has not said when it thinks its systems will work again. Until then, many drivers remain unable to use their cars.