OpenAI’s COO Brad Lightcap says AI hasn’t truly entered regular business work despite powerful tools. He discusses new enterprise platform Frontier and India market growth.

Mumbai: OpenAI’s leader Brad Lightcap said businesses haven’t fully used AI in their daily work yet. He spoke at a big tech meeting in New Delhi about OpenAI’s new business tool called Frontier. This platform helps companies build and manage AI helpers called agents.
Lightcap shared that even though AI tools are strong, regular companies find them hard to use. He said OpenAI uses lots of Slack, a chat app, showing they still need common business software. The company made over 20 billion dollars last year from its AI service. Demand for AI keeps growing, but OpenAI can’t keep up witheveryone who wants it.
The company wants Frontier to focus on real business results, not just selling seats. They’re partnering with big consulting firms like Boston Consulting Group and McKinsey to help more companies use AI. They also bought a free tool called OpenClaw to understand how AI helpers might work on computers someday.
India is becoming important for OpenAI. It’s the second biggest place using their ChatGPT after America with over 100 million weekly users. Voice technology is growing fast in India, helping more people use AI. They plan to open two new offices in Mumbai and Bengaluru. These will focus on selling AI to more Indian businesses.
Some people worry AI will cause job losses in India’s big tech help sector. Lightcap said jobs will change but we don’t know exactly how. He thinks it’s natural as part of how business grows and changes over time.