Salesforce reports strong earnings, but investors worry AI agents could threaten its business model.
San Francisco: Salesforce wants investors to know the AI Revolution will not end its business.
The company made $10.7 billion in sales last quarter. That is 13% more than last year. For all of last year, Salesforce made $41.5 billion in revenue. This number went up 10% from the year before. One reason for the growth was buying a company called Informatica for $8 billion.
Salesforce also made $7.46 billion in profit. The company expects to make $45.8 billion to $46.2 billion this year. That is 10% to 11% more money. It has more than $72 billion in future contracts waiting to be completed.
Still, some investors worry. They think AI agents might make Salesforce’s business model old-fashioned. This fear is called the “SaaSpocalypse.” During the earnings call, CEO Marc Benioff said this is not the first time the company has faced challenges like this.
To show it is strong, Salesforce did several things:
• Raised its dividend by almost 6%.
• Started a $50 billion plan to buy back its own shares.
• Shared new numbers about how many tasks its AI agents complete.
Benioff also changed the earnings call. He talked to three customers on camera. They all said they like Salesforce’s new AI tools. The company also showed a new way of thinking about AI in business. It wants to stay important, even as other companies like OpenAI make AI tools too.